Performance Benchmarking

Modified on Thu, 8 Aug at 5:22 PM

These data were gathered for the purpose of demonstrating what performance you can expect of a typically performing setup.

It also compares the performance characteristics of our 1st and 2nd generation hosted environments in the three operating regions (Australia/Ireland/United Kingdom).

The control data is in the LAN column, gathered using a VM hosted instance but with the client application running locally.

All timings/measurements are in seconds unless stated otherwise.

The version used for Benchmarking is October 2023 R10.

	Local Area Network	Gen2 Hosted	Gen2 Hosted	Gen1 Hosted
Tester Location		IE	AU - Sydney	IE
Instance Location	Local	IE	AU - Sydney	UK
Ping time to server	<2ms	8ms	7ms	20ms
Bandwidth down/up mbps		210/25		210/25
Active user count	25-35		25-35
Actions (wait time)
Login	34	16.6	17.4	41
Open matter	4	5	4.2	7.2
Matter Properties tab	2	2.5	2.2	2.3
Financials	2.3	1.1	2.5	1.5
Global Timesheet screen	4.3	5.4	3.6	6.4
Manage Invoices	4.6	2.9	2.8	5
Generate Invoice	7.78	6	8.2
Finalise Invoice	4.3	6.5	5.6
Show Precedent Tags	1	2.2	1	2.4
Generate library document	4.3	7.3	5	7.5
Import 3mb (upload)	1.5	2.2	1.6	2.8
Check out 3mb (download)	3.3	2	3.3	2.4
Import 100mb (upload)	21.6	23	23	91
Check out 100mb (download)	22	27	25.6	57
Run Aged WIP Report	17.3	13.6	14.2	8

Disclaimer:

The performance benchmarking results presented here are intended to provide a general overview and are not guaranteed performance metrics. Every customer database is unique, and tests are conducted under varying conditions. Consequently, results may differ based on specific configurations, data volume, and other environmental factors. These metrics should be used for comparative purposes only and not as definitive performance indicators. We do not guarantee any specific timings or performance outcomes. However, please note that any significant anomalies observed will be investigated through our backend monitoring to ensure optimal performance and address any underlying issues.